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Category Support Solution Led to Hundreds of Contracts Completed and Processed

A top U.S. research university faced mounting procurement backlogs, inefficient processes, and limited bandwidth to support a growing number of high-priority initiatives. In a fast-moving academic and research environment, delays weren’t just operational headaches; they risked slowing down groundbreaking work and critical programs.

ProcureAbility’s category management solution:

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    Deliver category expertise and hands-on support

    We collaborated with senior leadership in IT, Professional Services, and Research procurement to evaluate and redesign processes.

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    Reduce repetition and consolidate vendor agreements through Master Services Agreements (MSAs)

    We integrated into the client’s P2P process to manage the entire lifecycle, from purchase requisition to contract signature.

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    Build performance monitoring tools to track workloads

    We set KPIs and SLAs based on industry benchmarks to track project metrics, ensure transparency, and identify resource gaps.

Client impact and measurable results:

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    1,170+ contracts completed and 2,100+ requisitions processed

    With ProcureAbility’s support, we streamlined operations, cleared backlogs, and ensured timely fulfillment across departments.

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    44% reduction in average contract cycle time

    We accelerated approval workflows, automating routine tasks, and enhancing cross-functional collaboration.

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    700+ change orders managed

    Our team implemented process improvements that enhanced efficiency and reduced operational risk.

ProcureAbility also established clear guidelines and standardized contract terms to speed up reviews and minimized duplicate contracts by grouping vendor work under broader agreements. Access the full contract and category management case study for more details on how our solution provided real impact to the procurement team – and how we can do the same for yours.

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