Category Support Solution Led to Hundreds of Contracts Completed and Processed
A top U.S. research university faced mounting procurement backlogs, inefficient processes, and limited bandwidth to support a growing number of high-priority initiatives. Moreover, in a fast-moving academic and research environment, delays weren’t just operational headaches; instead, they threatened to slow down groundbreaking work and, ultimately, critical programs.
ProcureAbility’s category management solution:
Deliver category expertise and hands-on support
We collaborated closely with senior leadership in IT, Professional Services, and Research procurement to evaluate existing processes. Then, together, we redesigned workflows to improve efficiency and outcomes.
Reduce repetition and consolidate vendor agreements through Master Services Agreements (MSAs)
We integrated into the client’s P2P process to manage the entire lifecycle. From start to finish, we handled everything from purchase requisition through contract signature, ensuring a seamless and efficient process.
Build performance monitoring tools to track workloads
We established KPIs and SLAs based on industry benchmarks to track project metrics. In doing so, we ensured transparency while also identifying resource gaps and opportunities for improvement.
Client impact and measurable results:
1,170+ contracts completed and 2,100+ requisitions processed
With ProcureAbility’s support, we streamlined operations, cleared backlogs, and as a result, ensured timely fulfillment across departments. Furthermore, this approach improved overall efficiency and team performance.
44% reduction in average contract cycle time
We accelerated approval workflows by automating routine tasks and, at the same time, enhancing cross-functional collaboration. As a result, processes became faster, more efficient, and more connected across teams.
700+ change orders managed
Our team implemented process improvements that enhanced efficiency while also reducing operational risk. As a result, workflows became more streamlined and reliable across the organization.
ProcureAbility also established clear guidelines and standardized contract terms to speed up reviews. In addition, we minimized duplicate contracts by grouping vendor work under broader agreements.
For more insight, access the full contract and category management case study to see how our solution delivered real impact to the procurement team—and, ultimately, how we can do the same for yours.
