Building a scalable procurement function through managed services and operating model transformation
A leading healthcare provider was managing more than $117 million in indirect spend without a dedicated procurement function. Procurement activities were distributed across business teams, resulting in fragmented supplier management, limited spend visibility, and inconsistent purchasing processes that became increasingly difficult to manage as the organization expanded.
ProcureAbility partnered with the organization to establish and operate its procurement function through Procurement Managed Services and Operating Model Transformation. By embedding procurement expertise, governance, digital capabilities, and scalable execution into the business, ProcureAbility transformed decentralized purchasing into a centralized procurement function that improved operational control, accelerated sourcing, and delivered measurable business value.
Client challenges:
Lack of a dedicated procurement function
Procurement responsibilities were dispersed across business teams without centralized ownership, governance, or standardized processes.
Limited visibility and supplier control
Fragmented supplier management and contract oversight reduced visibility into spend, supplier performance, and procurement activities.
Growing operational demand
Rapid business growth increased sourcing and purchasing requirements, creating execution bottlenecks and capacity constraints.
Our solutions and impact:
Procurement function as a service
Established centralized procurement function with professionals supporting sourcing, supplier management, subsequently improving operations.
Governance and digital enablement
Implemented procurement policies, workflows, AI-enabled intake, while contract lifecycle management improved visibility, compliance, and efficiency.
Strategic sourcing and scalable operations
Built a continuous sourcing pipeline through spend analytics and category assessments, enabling procurement to scale without increasing headcount.
The engagement delivered both immediate operational improvements and long-term business capability. Through ProcureAbility’s Managed Services model, the organization brought $117 million in spend under management, completed 630+ projects, and delivered 320% ROI. By combining managed services, operating model transformation, and digital enablement, ProcureAbility helped the organization strengthen governance, improve supplier management, accelerate procurement execution, and a strong foundation for future growth.
