The procurement industry is no stranger to the tectonic shifts AI has brought in recent years. Many organizations struggle to determine which tasks AI can enhance and which still require a human touch.

By leveraging a human-centric AI approach, procurement professionals can apply a structured framework and repeatable processes to develop a flexible model. This model clearly defines the optimal interplay between human expertise and AI-powered capabilities, ensuring the right division of labor between humans and AI while maximizing efficiency, accuracy, and strategic value.

Darshan Deshmukh, President at ProcureAbility, recommends a four-pronged framework to build a flexible, effective model:

1. Identify the work that needs to be done

2. Define goals and desired outcomes

3. Break down the associated jobs and subtasks

4. Assess required skills against current capabilities

By following this framework, procurement professionals can strategically determine where human expertise adds the most value and where AI can augment processes. Explore the report to see why AI represents a once-in-a-generation opportunity to enhance, rather than replace, human contributions—leveraging human-centric AI to amplify impact across the business.